Terms of Service

1. Acceptance of these Terms

You accept these Terms when you create a facilitator account, when you invite a student to Aced, or when you otherwise use the service. If you do not agree, do not use Aced.

These Terms apply to both the adult facilitator who holds the account and to each student the facilitator invites. The facilitator is responsible for making sure any student they invite is aware of, and operates consistently with, these Terms.

2. How Aced is structured: the facilitator model

Aced is a family-scoped product. Only an adult facilitator — a parent, legal guardian, or teacher — can create an account. The facilitator then invites one or more students into that account. Students do not sign up for Aced directly, and Aced does not collect registration data from children without going through a facilitator.

By inviting a student, the facilitator confirms they have the legal authority to consent to that student's use of Aced and to the collection and processing of information about that student as described in our Privacy Policy.

3. Eligibility

• Facilitators must be at least 18 years old and able to form a binding contract under the law of their jurisdiction.
• Students are invited by a facilitator. Aced is designed for students approximately 11–18 years old. Because students only access Aced through a facilitator invitation, the facilitator is the party who decides whether a given student is a suitable age to use the product.
• Aced does not knowingly allow children to sign up directly. If we learn that a student account was created without a facilitator's involvement, we may suspend or remove it.

4. Account responsibilities

• One facilitator account per household or classroom group. Sharing a single facilitator account across unrelated adults is not permitted.
• You are responsible for keeping your sign-in credentials confidential and for every action taken under your account, including actions taken by students you have invited.
• You agree to provide accurate information when you set up the account and to keep that information current.
• Notify us promptly at [email protected] if you believe your account has been accessed without permission.

5. Acceptable use

When you use Aced, you agree not to:

• Scrape, crawl, or otherwise extract data from Aced using automated means, except through an official API we provide and in accordance with its documentation.
• Use Aced to harass, bully, threaten, or abuse another person, including other students in a household or classroom.
• Upload or submit content you do not have the right to share, including copyrighted materials you do not own or have permission to use.
• Attempt to reverse-engineer, extract, or publish the system prompts, model instructions, evaluation data, or training materials that power Aced, or otherwise try to recover Aced's proprietary AI configuration.
• Impersonate another person, misrepresent your relationship to a student, or create a facilitator account for a student whose guardian you are not.
• Interfere with the security or integrity of Aced, including by probing for vulnerabilities outside of a program we authorize.

6. Your content

Facilitators and students keep ownership of the content they upload or submit to Aced — for example essays, assignments, photographs of schoolwork, emails forwarded to an Aced intake address, and notes.

To run the service, we need permission to handle that content. You grant Aced a non-exclusive, worldwide, royalty-free license to host, store, reproduce, adapt, and transmit your content solely so that we can operate and improve Aced for you. That includes passing content to third-party large language model (LLM) providers we use to analyze it and generate learning activities, as described in our Privacy Policy.

This license ends when you delete the content or your account, except that we may retain copies to the extent required by law or held in routine backups until those backups cycle out.

7. AI-generated output

Aced uses AI models to generate lessons, practice questions, explanations, hints, and feedback for students. These outputs are produced automatically and are provided as-is.

• AI outputs can be wrong, out of date, or inappropriate for a particular student. The facilitator is responsible for supervising the student and reviewing AI output before relying on it.
• Aced is a study tool, not a teacher. It is not a substitute for a licensed educator, a qualified tutor, a therapist, or a medical professional. Do not use Aced for advice on medical, mental-health, legal, or safety decisions.
• If you spot an output that seems unsafe or factually wrong, please report it so we can improve.

8. Prohibited content

Aced is built for young learners. You must not upload, submit, or generate through Aced any of the following:

• Sexual content involving minors, or content that sexualizes a minor in any form. We will remove such content, terminate the account, preserve records where required, and report it to the National Center for Missing and Exploited Children (NCMEC) or the equivalent authority in your jurisdiction.
• Content that promotes or glorifies violence, self-harm, or suicide, or that targets a person or group with hate speech or harassment.
• Malware, phishing material, or code intended to damage systems.
• Spam, advertising, or content unrelated to the learner's schoolwork.
• Content that violates another person's privacy, such as sharing a classmate's contact information without consent.

We may remove offending content, suspend or close the account, and cooperate with law enforcement where appropriate.

9. Intellectual property

Aced and everything we create to power the service — our name, logo, wordmark, user interface, source code, design system, model configuration, and product-generated curricula — are our property or our licensors' property, and are protected by intellectual property laws. Nothing in these Terms transfers those rights to you.

Your own content remains yours. If you send us feedback or suggestions, you grant us the right to use that feedback without obligation to you.

10. Third-party services

Aced relies on third-party providers to operate, including authentication (Clerk), large language model providers, messaging/SMS providers, and cloud hosting. Using Aced means you also accept the applicable terms of those providers where they apply to you.

We are not responsible for the acts or omissions of third-party providers, and we may substitute providers as our stack evolves. Our Privacy Policy lists the main subprocessors involved in handling your data.

11. Subscriptions and payments

Aced is currently free to use. Paid tiers may be offered in the future. If we introduce paid features, we will post updated Terms that describe pricing, billing, refunds, and cancellation at least 30 days before those terms take effect for existing users, and paid features will never turn on for an existing account without an explicit opt-in.

12. Ending your account

• A facilitator may delete their household's account at any time from the Settings area of the app. Deletion removes the student profiles and content associated with the account, subject to the retention rules in our Privacy Policy.
• We may suspend or terminate an account if we reasonably believe it has violated these Terms, if required by law, or to protect the safety of other users. Where feasible we will give notice and an opportunity to fix the problem first; for severe violations (such as child safety issues) we may act immediately.
• Sections of these Terms that by their nature should survive termination — including the license you granted us over content already processed, disclaimers, limitation of liability, indemnification, and the dispute-resolution sections — survive after your account ends.

13. Disclaimers

Aced is provided on an "as is" and "as available" basis. To the fullest extent allowed by law, we disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, and that the service will be uninterrupted, error-free, or secure.

We do not warrant that any AI-generated output is accurate, complete, appropriate for a specific learner, or suitable for any educational, credentialing, or assessment purpose. You use Aced at your discretion.

14. Limitation of liability

To the fullest extent allowed by law, Aced and its officers, directors, employees, and suppliers will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, or for lost profits, lost data, or loss of goodwill, even if we were advised of the possibility of those damages.

Our total aggregate liability arising out of or relating to your use of Aced will not exceed the greater of (a) the amount you paid us for the service in the twelve months before the event giving rise to the claim, or (b) one hundred U.S. dollars (US$100). Some jurisdictions do not allow these limits, in which case they apply to you to the maximum extent allowed there.

15. Indemnification

You agree to defend, indemnify, and hold harmless Aced and its officers, directors, employees, and agents from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising out of (a) your breach of these Terms, (b) content you upload or submit, (c) your violation of any law or the rights of a third party, or (d) the activity of any student account you control.

16. Dispute resolution and arbitration

Try to work it out first. Before filing any formal dispute, you agree to contact us at [email protected] and give us thirty (30) days to try to resolve the issue informally.

Binding arbitration. If we can't resolve it, you and Aced agree that any dispute arising out of or relating to these Terms or to your use of Aced will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration will take place in the U.S. state where you live, or by video if AAA offers that option.

Small-claims carve-out. Either party may bring an individual claim in a small-claims court instead of arbitration, as long as the claim stays in that court.

Class-action waiver. Claims must be brought on an individual basis. You and Aced each waive any right to bring or participate in a class action, collective action, or representative action against the other. If this waiver is found unenforceable in a particular case, the rest of this section still applies.

17. Governing law

These Terms are governed by the laws of the State of Delaware, U.S.A., without regard to its conflict-of-laws rules. For any claim that cannot be arbitrated under Section 16, you and Aced agree to the exclusive jurisdiction of the state and federal courts located in Delaware.

18. Changes to these Terms

We may update these Terms as Aced changes. If we make a material change, we will give at least 30 days' advance notice by email to the facilitator address on file and/or an in-app notice before the change takes effect. Continued use of Aced after the effective date of a change counts as acceptance of the updated Terms. If you don't agree, stop using Aced and delete your account before the change takes effect.

19. Entire agreement, severability, no waiver

These Terms, together with our Privacy Policy, are the entire agreement between you and Aced about the service and replace any earlier agreements on the same subject.

If a court finds any part of these Terms unenforceable, the rest stays in effect.

If we don't enforce a right under these Terms on a particular occasion, that is not a waiver — we can still enforce it later. You may not assign or transfer these Terms without our written consent; we may assign them in connection with a reorganization or sale of our business.

20. How to reach us

Questions about these Terms or notices required under them can be sent to [email protected]. For general support, email [email protected].